Landoll has earned a reputation among its loyal customers for giving long-term support to its products and keeping parts and documentation available for models that are decades old. However, given the wide variety of the company’s agricultural equipment, finding parts and information for a repair on your particular piece of equipment can be a task. Here are some ideas that will streamline the process:
- Learn the important identifiers for your equipment. Each product has a model number and a serial number. Both of these numbers are important to finding the right parts for your piece of equipment. They will tell a well-trained parts representative when your equipment was manufactured and what options your machine has.
- Use and carefully protect the product documentation for your equipment and know what documentation is additionally available. Each product includes an operator’s manual that outlines safety considerations, general operating guidelines and maintenance procedures. You can solve basic issues by spending a few minutes going over the operator’s manual.
- Follow maintenance procedures carefully. Taking care of your equipment goes a long way toward preventing costly repairs down the road. Check to make sure all hardware is properly tightened and torqued to specs. Change the oil at recommended intervals. Grease frequently. Use protective caps on hydraulic fittings and wipe fittings carefully before attaching hydraulics.
- Evaluate repair approaches carefully. If your equipment is under warranty, contact your Landoll dealer for service. When you’re faced with something that needs repair beyond the warranty period, realistically evaluate your skills and equipment before you decide whether to tackle the repair or call the dealer. Do you have the necessary tools and supplies? Do you have the space available, particularly if the repair will take an extended time? Do you have the service manual to guide you through the process? The answer to these questions will help decide who should ultimately take on the repairs.